Lani Support
Event Entrance:
What do I need to get access to an event?
The first step to gaining access to a Lani event is getting a ticket on any of our mobile platforms.
I have a Lani Ticket, how do I get into an event?
Once you have a Lani ticket, just proceed to the event's entrance and show the ticket to the host or the security. They will authenticate your ticket and grant you access to the event.
I am an event organizer, how do I check that my guests' tickets are legitimate?
Once your event starts, your admin app will display a green light around the event image. This is an indication that the event is live. Once an event is live, you will see a "Scan Tickets" button appear on it's detail page. Press this button on your mobile device and point your device camera at the guest's ticket. The app will tell you whether the ticket is legitimate or not. You will also be informed whether the ticket has already been used by another guest to prevent duplicate entries on the same ticket.
More questions or concerns? Message us on any of our support pages below or email us at lanilimited@gmail.com.